The Embassy
Service Charter
Our commitment to the standard of service you can expect from the Embassy.
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Notice: Notice: Children's Fun Day — Registration Open
Technology: I.A.C
Policy: Nairobi Evidence Week
Culture: Kenya Cultural Day 2025
Culture: Nairobi Litfest
Technology: CISCO Engage - Kenya
The Embassy
Service Charter
The Embassy is committed to providing courteous, timely, and professional service to all visitors, whether in person, by phone, or online.
Our service standards include: acknowledging enquiries promptly, processing consular applications within published timeframes, providing clear guidance on requirements and fees, and treating every member of the public with dignity and respect.
If our service falls short of these standards, please let us know through the Contact page so we can address it.